
Judul | Service Management : Theoretical and Practical Approach |
Pengarang | Acai Sudirman (Editor) |
Penerbitan | Bandung : Media Sains Indonesia, 2022 |
Deskripsi Fisik | vi, 211 hlm :Ilus ;15,5 x 23 cm |
ISBN | 978-623-362-515-9 |
Subjek | Layanan Kantor untuk Perusahaan Tertentu |
Abstrak | Pembahasan: -Service as the new paradigm in retailing -Service research and service theory -Service innovation -Service quality (servqual) -Service value -Service recovery -Service operation and productivity -Service marketing -Internationalizing services business -Measuring company performance and customer satisfaction -Process and product innovation in service business -Supply chain and logistic service -Servitization and manufacturing company |
Bahasa | Indonesia |
Bentuk Karya | Bukan fiksi atau tidak didefinisikan |
Target Pembaca | Umum |
No Barcode | No. Panggil | Akses | Lokasi | Ketersediaan |
---|---|---|---|---|
11418 | 651.9 ACA s | Dapat dipinjam | Perpustakaan Atma Luhur - Rak 600 | Tersedia |
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020 | # | # | $a 978-623-362-515-9 |
035 | # | # | $a 0010-0823000030 |
082 | # | # | $a 651.9 |
084 | # | # | $a 651.9 ACA s |
100 | 0 | # | $a Acai Sudirman (Editor) |
245 | 1 | # | $a Service Management : $b Theoretical and Practical Approach |
260 | # | # | $a Bandung :$b Media Sains Indonesia,$c 2022 |
300 | # | # | $a vi, 211 hlm : $b Ilus ; $c 15,5 x 23 cm |
520 | # | # | $a Pembahasan: -Service as the new paradigm in retailing -Service research and service theory -Service innovation -Service quality (servqual) -Service value -Service recovery -Service operation and productivity -Service marketing -Internationalizing services business -Measuring company performance and customer satisfaction -Process and product innovation in service business -Supply chain and logistic service -Servitization and manufacturing company |
600 | # | 4 | $a Layanan Kantor untuk Perusahaan Tertentu |
990 | # | # | $a 11418/AL/P |
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