01040     2200205   4500001002100000005001500021035002000036007000300056008004100059020002200100082001000122084001600132100002700148245006100175260004400236300004000280520045400320600004500774990001500819INLIS00000000000917120230808095159  a0010-0823000030ta230808                g          0 ind    a978-623-362-515-9  a651.9  a651.9 ACA s0 aAcai Sudirman (Editor)1 aService Management :bTheoretical and Practical Approach  aBandung :bMedia Sains Indonesia,c2022  avi, 211 hlm :bIlus ;c15,5 x 23 cm  aPembahasan: -Service as the new paradigm in retailing -Service research and service theory -Service innovation -Service quality (servqual) -Service value -Service recovery -Service operation and productivity -Service marketing -Internationalizing services business -Measuring company performance and customer satisfaction -Process and product innovation in service business -Supply chain and logistic service -Servitization and manufacturing company 4aLayanan Kantor untuk Perusahaan Tertentu  a11418/AL/P