<?xml version="1.0"?>

 <rdf:Description xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:dc="http://purl.org/dc/elements/1.1/">
  <dc:title>Service Management : Theoretical and Practical Approach</dc:title>
  <dc:creator>
   Acai Sudirman (Editor)
  </dc:creator>
  <dc:type>text</dc:type>
  <dc:publisher>Bandung : Media Sains Indonesia,</dc:publisher>
  <dc:date>2022</dc:date>
  <dc:language>ind</dc:language>
  <dc:description>Pembahasan: -Service as the new paradigm in retailing -Service research and service theory -Service innovation -Service quality (servqual) -Service value -Service recovery -Service operation and productivity -Service marketing -Internationalizing services business -Measuring company performance and customer satisfaction -Process and product innovation in service business -Supply chain and logistic service -Servitization and manufacturing company</dc:description>
  <dc:subject>Layanan Kantor untuk Perusahaan Tertentu</dc:subject>
  <dc:identifier>URN:ISBN:978-623-362-515-9</dc:identifier>
</rdf:Description>