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  <oai_dc:dc>
    <dc:title xmlns:dc="http://purl.org/dc/elements/1.1/">Service Management : Theoretical and Practical Approach</dc:title>
    <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">
   Acai Sudirman (Editor)
  </dc:creator>
    <dc:type xmlns:dc="http://purl.org/dc/elements/1.1/">text</dc:type>
    <dc:publisher xmlns:dc="http://purl.org/dc/elements/1.1/">Bandung : Media Sains Indonesia,</dc:publisher>
    <dc:date xmlns:dc="http://purl.org/dc/elements/1.1/">2022</dc:date>
    <dc:language xmlns:dc="http://purl.org/dc/elements/1.1/">ind</dc:language>
    <dc:description xmlns:dc="http://purl.org/dc/elements/1.1/">Pembahasan: -Service as the new paradigm in retailing -Service research and service theory -Service innovation -Service quality (servqual) -Service value -Service recovery -Service operation and productivity -Service marketing -Internationalizing services business -Measuring company performance and customer satisfaction -Process and product innovation in service business -Supply chain and logistic service -Servitization and manufacturing company</dc:description>
    <dc:description xmlns:dc="http://purl.org/dc/elements/1.1/">Pembahasan: -Service as the new paradigm in retailing -Service research and service theory -Service innovation -Service quality (servqual) -Service value -Service recovery -Service operation and productivity -Service marketing -Internationalizing services business -Measuring company performance and customer satisfaction -Process and product innovation in service business -Supply chain and logistic service -Servitization and manufacturing company</dc:description>
    <dc:subject xmlns:dc="http://purl.org/dc/elements/1.1/">Layanan Kantor untuk Perusahaan Tertentu</dc:subject>
    <dc:identifier xmlns:dc="http://purl.org/dc/elements/1.1/">URN:ISBN:978-623-362-515-9</dc:identifier>
  </oai_dc:dc>
</oai_dc:dcCollection>