01040     2200229   4500001002100000005001500021035002000036007000300056008004100059020002200100082001200122084001800134100002800152245008500180250002000265260003400285300004100319520038200360650003800742990001500780990001500795INLIS00000000000863520220705082009  a0010-0722000016ta220705                g          0 ind    a978-623-7131-18-2  a658.812  a658.812 PUT c0 aI Putu Agus Eka Pratama1 aCustomer Relationship Management (CRM) :bTeori Dan Praktik Berbasis Open Source  aCetakan Pertama  aBandung :bInformatika,c2019  axxi, 316 hlm :bIlus ;c15,8 x 24 cm  aDaftar Isi: 1. Customer Relattionship Management, 2. Tujuh Fungsi CRM Dan Implementasinya, 3. Custumer Database PAda CRM, 4. Empat Tipe CRM, 5. CRM Dan Teknologi Informasi, 6. Social CRM, 7. CRM Dan Implementasi E-Government, 8. Praktik : Sugar CRM, 9. Praktik : VTiger CRM, 10. Praktik Tambahan : XAMPP Linux, 11. Pelengkap :Perintah Dasar Linux, 12. Pelengkap : Linux Xubuntu 4aCustomer Relationships Management  a10891/AL/P  a10892/AL/P