<?xml version="1.0"?>

 <rdf:Description xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:dc="http://purl.org/dc/elements/1.1/">
  <dc:title>Customer Relationship Management (CRM) : Teori Dan Praktik Berbasis Open Source</dc:title>
  <dc:creator>
   I Putu Agus Eka Pratama
  </dc:creator>
  <dc:type>text</dc:type>
  <dc:publisher>Bandung : Informatika,</dc:publisher>
  <dc:date>2019</dc:date>
  <dc:language>ind</dc:language>
  <dc:description>Daftar Isi: 1. Customer Relattionship Management, 2. Tujuh Fungsi CRM Dan Implementasinya, 3. Custumer Database PAda CRM, 4. Empat Tipe CRM, 5. CRM Dan Teknologi Informasi, 6. Social CRM, 7. CRM Dan Implementasi E-Government, 8. Praktik : Sugar CRM, 9. Praktik : VTiger CRM, 10. Praktik Tambahan : XAMPP Linux, 11. Pelengkap :Perintah Dasar Linux, 12. Pelengkap : Linux Xubuntu</dc:description>
  <dc:subject>Customer Relationships Management</dc:subject>
  <dc:identifier>URN:ISBN:978-623-7131-18-2</dc:identifier>
</rdf:Description>